Camera Setup

Thank you for choosing Guard My Farm!

 

Please follow the steps below to install your new camera

Install the app to pair your camera with your phone

UBox - Apps on Google Play

👉 Click Here to Download the App for Android 👉 Click Here to Download the App for iOS
While using the app, you may be asked if you would like to subscribe to the cloud - please note that we encourage customers to use the SD card provided in their bundle to avoid ongoing costs and which will store any recordings locally. The cloud subscription is not managed or supported by Guard My Farm.

If you have a 4G model, register the SIM card received with your bundle on GM Data SIMs

Register your SIM card on GM Data SIMs

Please note that the SIM number is a 20-digit number beginning with 8988. We recommend carefully checking and noting down this number to ensure that you are registering the correct SIM card.

Your order code begins with GMF and can be found on the letter that the SIM card was attached to, just above the plastic SIM card holder. 

If you are unable to register your SIM card or if it is not working after registration, please email us at support@guardmy.co.uk and include a clear photograph of the plastic card holder that the SIM was originally attached to.

Before contacting us, please also ensure that the SIM card has been inserted correctly. The gold contacts on the SIM card should be facing the same direction as the camera lens. You can see an example in the video below.

Follow the instruction video to setup your camera - if you have the WiFi model, please ignore any step related to the 4G model.

Please note that we recommend taking a picture of the QR code on your camera and saving it on your phone would it be needed in the future. Thank you.

If you have any questions about using the app or configuring your camera's settings, we recommend visiting our Help Page, which is a valuable resource covering a wide range of topics, troubleshooting guides, and setup instructions.We hope you find it useful. 

Click To Access Our HELP PAGE
You can also contact our support team based in North Yorkshire at support@guardmy.co.uk
Customer Service available Mon-Fri from 9AM to 5PM

The Guard My Farm Team 🐄